MaxStack Software is dedicated to safeguarding your personal data, business workflows, and intellectual property with the highest standards of engineering security and transparency.
This Privacy Policy outlines how MaxStack Software ('MaxStack', 'we', 'us') collects, manages, and protects information when you visit maxstacksoftware.com, request consultations, or engage our engineering teams for software delivery.
We operate strictly on principles of Data Minimization, purpose transparency, and rigorous protection of proprietary commercial trade secrets and client source code.
We collect only data necessary for technical consultation, solution feasibility evaluation, and contractual software execution, including:
Direct Contact Information: Full name, corporate email address, phone number, company name, title, and project objectives submitted via contact forms or direct email correspondence.
Technical & Business Documentation: Business requirement specifications, architectural diagrams, UI/UX designs, or existing repositories shared voluntarily for scoping, code audits, or implementation.
Automated Infrastructure Logs: Anonymized IP addresses, browser specifications, OS platforms, access timestamps, and aggregate Core Web Vitals telemetry. We do not correlate automated log telemetry with personal identities.
Information entrusted to MaxStack is utilized solely for legitimate operational purposes:
1. Architecture Discovery & Quotation: Assessing technical requirements, advising optimal software stacks, and issuing transparent engineering estimates.
2. Contractual Delivery: Developing custom software modules, integrating third-party APIs, and performing end-to-end Quality Assurance according to the agreed Scope of Work (SOW).
3. Warranty & Technical Support: Monitoring system health, addressing post-release anomalies, and assisting administrator enablement.
4. Legal & Financial Compliance: Generating commercial invoices, maintaining audit logs, and fulfilling statutory taxation requirements.
We treat client source code and system credentials as mission-critical assets. MaxStack enforces comprehensive security controls:
Isolated Development Environments: Repositories are hosted in secure, private source control environments with granular Role-Based Access Control (RBAC) and mandatory Multi-Factor Authentication (MFA).
Zero Public AI Training: MaxStack strictly prohibits feeding client source code, confidential business rules, or proprietary databases into public artificial intelligence models.
Engineer Confidentiality: Every MaxStack engineer and consultant signs binding internal confidentiality covenants and holds strict legal accountability for safeguarding client assets.
100% Non-Commercialization: MaxStack will never sell, lease, rent, or trade your personal or business data to any third party for advertising or marketing exploitation.
Enterprise Cloud Standards: Operational records reside on tier-1 cloud providers audited under SOC 2 Type II and ISO/IEC 27001 certifications (e.g. AWS, GCP, Cloudflare), or directly on client-owned sovereign infrastructure.
Lawful Disclosures: Disclosures occur only when explicitly mandated by enforceable legal court orders under applicable jurisdictional law.
You retain complete sovereignty over your information at all times:
Access & Portability: Request a full export of all personal and project data maintained within our systems.
Rectification: Promptly modify or update any incomplete or inaccurate technical details.
Right to Deletion (Right to be Forgotten): Demand the permanent purge of contact records, requirement briefs, and shared code copies upon project completion or discussion termination.
To exercise your privacy rights, email us from your authorized corporate domain to: sales@maxstacksoftware.com.
Our marketing website provides a clean, privacy-respecting browsing experience:
Essential Functional Cookies: Used solely to remember your chosen locale (EN / VI / JA) and color theme preference (Light / Dark). These cookies are lightweight and non-intrusive.
No Behavioral Ad Networks: We do not install third-party tracking pixels or ad retargeting scripts that monitor you across external web domains.
For any inquiries, requests, or concerns regarding this policy, please reach out directly to our legal and compliance team:
- Entity: MaxStack Software
- Email: sales@maxstacksoftware.com
- Location: Ho Chi Minh City, Vietnam
- Response SLA: Within 24–48 business hours of receipt.
Our solutions team is ready to address any compliance or data governance questions to safeguard your business interests.
